The Phone Doctor Serekunda · est. 2016 Call 536 6443

Mobile mechanic · Jang Jang Road, Serrekunda

Your phone is not finished yet.

Cracked screens, batteries that die by lunchtime, charging ports full of dust, phones that took a swim. We open the case, find the fault, and fix it — most jobs same day, most jobs while you wait on the bench.

Open
Seven days a week
Turnaround
Most repairs same day
Warranty
30 days on parts & labour
A technician working on an opened smartphone at a repair bench
Bench two, mid-afternoon. Board-level work on a water-damaged handset.

01 — Services

What comes across the bench

We work on Android and iPhone, from the ₦2,000 handsets that everyone keeps as a spare to the flagships. Prices below are starting points — the final quote depends on the model and the part, and you get it before we open anything.

01

Screen & glass replacement

Cracked digitiser, dead touch zones, lines running down the panel, or a display that lights up but shows nothing. We replace the full assembly rather than gluing a new sheet of glass over a broken one — it lasts longer and the touch response stays factory-sharp.

From D1,200 · 45–90 minutes · most models in stock

02

Battery replacement

If the phone dies at 40%, swells enough to lift the back cover, or needs three charges a day, the cell is finished. We fit a fresh battery, run a full charge-and-drain test, and hand it back with the health reading printed on your receipt.

From D650 · 30 minutes · genuine and high-capacity cells

03

Charging port & connector

The cable has to sit at a certain angle. It only charges if you hold it. It charges, then stops, then charges again. Usually it is lint packed into the port — sometimes the connector itself is worn out. We clean first, replace only if cleaning does not hold.

From D500 · 40 minutes · micro-USB, USB-C, Lightning

04

Water damage & board-level repair

Rain, a bucket, the beach at Tanji. Bring it in switched off and do not put it on a charger — that is what kills them. We strip the board, ultrasonic-clean it, and reflow or replace the shorted components. Roughly seven in ten come back.

From D1,500 · 2–4 days · free assessment, no fix no fee

05

Software, unlocking & setup

Boot loops, forgotten patterns, stuck on the logo, apps that will not install, storage that is mysteriously full. We flash, restore, and set the phone up properly — accounts, backups, and the settings that actually save battery.

From D400 · 30–60 minutes · your data stays yours

06

Data recovery & transfer

Photos, WhatsApp threads, contacts, the business numbers you never wrote down. If the phone powers on at all we can usually pull it off. If it does not, we still try — and we tell you honestly when there is nothing left to get.

From D750 · 1–3 days · recovered to your card or a new phone

02 — The Bench

Two tables, one microscope, and a lot of patience

The Phone Doctor started in 2016 as a folding table outside a shop on Jang Jang Road, doing screen swaps for taxi drivers between fares. Ten years on we have a proper workshop with two benches, a hot-air station, an ultrasonic cleaner and a stereo microscope for the small stuff — but the job is the same one: take the phone apart carefully, find the actual fault, and put it back together so it stays fixed.

What that means in practice is that we do not guess. A phone that will not charge gets its port tested before anyone quotes you for a new one. A phone that will not turn on gets its board checked for a short before we tell you it is finished. If the honest answer is "this one is not worth repairing," you will hear that instead of a price.

We keep common parts on the shelf — screens and batteries for the handsets we see most — so a lot of repairs are done while you wait, sitting on the bench with a cup of attaya. Anything we have to order in, we tell you the day it lands.

— Modou Sanneh, owner

Close-up of hands soldering components on a phone motherboard
Board-level work — replacing a charging IC on a water-damaged board.
A smartphone with a cracked screen being prepared for a screen replacement
Intake. Cracked panel, touch still alive — a straightforward 50-minute job.

What we promise, every job

  • A price before we open it. No surprise line items when you come to collect.
  • Your data stays on your phone. We do not browse, copy or keep anything.
  • Thirty days on parts and labour. If the same fault returns, we redo it free.
  • Old parts handed back. The screen or battery we removed goes home with you.
  • No fix, no fee. If we cannot repair it, you pay nothing for the assessment.

03 — Hours

Open seven days

Walk in any time we are open — no appointment needed for screens, batteries and charging ports. For board-level work, call ahead so we can clear a bench for you.

Opening hours by day
Monday9:00 AM – 10:00 PM
Tuesday9:00 AM – 10:00 PM
Wednesday9:30 AM – 10:00 PM
Thursday9:30 AM – 10:00 PM
Friday9:00 AM – 10:00 PM
Saturday9:00 AM – 10:00 PM
Sunday12:00 AM – 10:00 PM

Last intake for same-day repairs is one hour before closing. Phones already on the bench can be collected any time we are open.

04 — Find Us

Jang Jang Road, Serrekunda

We are on Jang Jang Road in Serrekunda, on the Kanifing side — look for the red sign above the door. Coming from Westfield, we are a short walk past the junction; from Serrekunda Market, take the road towards Kanifing and we are on your left.

Phone — the fastest way to reach us

536 6443

Call or WhatsApp during opening hours. If we are mid-repair we will call you straight back.

Workshop

The Phone Doctor
Jang Jang Road
Serrekunda
Kanifing Municipal Council, The Gambia

Open in Google Maps →

Before you come in

  • Water damage: switch it off, do not charge it, bring it in today.
  • Cracked screen: back up your photos first if the touch still works.
  • Bring the charger if the fault is with charging — it may be the cable.
  • No appointment needed for screens, batteries and ports.

Bring it in. We will tell you what is wrong, what it costs, and how long it takes — before we touch a screwdriver.

Call 536 6443